The survey asked thousands of Canberrans for their views on the ACT's recently passed laws on gender identity on government documents, as well as proposed laws to ban gay conversion therapy.

It has angered advocacy groups, Labor and The Greens, who labelled the calls "nasty", "offensive", saying were "spreading lies".

The polling was conducted by Melbourne-based group Binary Australia, led by former candidate for former Senator Cory Bernardi's Australian Conservatives party, Kirralie Smith.

A Gender Agenda executive director Sel Cooper said the polling was full mistruths and had led to distress among vulnerable members of the community. The group works with ACT's intersex, trans and gender diverse community, providing advocacy and support services.

"It's upsetting in the fact that the calls are misleading, they are trying to inform the community about things that are not true," they said.

"I think it's definitely out of touch with the Canberra community.

"This community is really working towards a much more fairer and equitable Canberra for LGBTIQ+ people - these sorts of calls are just distressing and misinformed.

"They are just spreading mistruths, the people who are making these calls clearly haven't read the legislation."

The ACT Electoral Commissioner Damian Cantwell said the calls would be examined.

"We're still looking at the circumstance of what actually happened. How the calls were placed and what was stated in those calls," he said.

"If we find some questions need to be answered we will certainly be taking them further."

Mr Cantwell said he needed to determine whether the calls were intended to influence votes and had been authorised correctly, by a person stating their full name and any party affiliation, or if Binary Australia was classed as a third party campaigner.

Third party campaigners are any group that spends more than $1000 on political advertising or opinion polling, and must report those costs.

The organisation could face fines if found in breach of the act, Mr Cantwell said.

He warned Canberrans political parties would likely rely more heavily on social media and digital platforms in the lead up to the October election due to social distancing requirements.

"All the more reason why ... we ask people to, when they listen to such information or see such statements, they consider the source of that information, whether it's reliable, whether it's current and make their own decision," he said.

Among the questions asked in the poll was: "This Thursday the ACT Assembly will attempt to change laws that will make it illegal for parents to say or do anything less than agreeing and supporting a child's wish to change gender. The child can be as young as 5 years old. Were you aware this was happening?".

Ms Smith said her organisation was not affiliated with any political party.

"We undertook the survey to determine whether or not the people of Canberra knew the law had changed and to determine whether or not they knew there was an upcoming debate," she said.

"The overwhelming majority had no idea. There was very little community consultation for such a serious issue.The report has been sent to every [MLA] in Canberra to ensure they know how their constituents feel about the changes."

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Chief Minister Andrew Barr said the group was spreading lies and deliberately misrepresenting reforms introduced in the ACT.

"I know many people have found the call distressing. To those people that have been hurt by these calls, I just want to say that in Canberra you are valued and your views are treated fairly and with respect," he said.

"Why a Melbourne based, conservative group that previously advocated against issues such as same-sex marriage is interested in ACT politics at this time is questionable.

"It comes just days after the Canberra Liberals were caught out sending emails that mirrored the language of this robo-poll."

A Canberra Liberals spokesman said any suggestion it funded, initiated or was in any way involved with the poll was false.

"These are sensitive matters which should be handled compassionately and with great care," he said.