Surging demand puts the pressure on Services Australia staff - but they're not daunted

Doug Dingwall
By Doug Dingwall
Updated August 20 2021 - 1:20am, first published August 19 2021 - 7:00pm
Services Australia public servants Mark Williams and Peter Kocmar at the agency's Doris Blackburn Building in Forrest. Picture: Elesa Kurtz

The stakes are high as Peter Kocmar begins his work each day delivering welfare payments to people hit by the nation's Covid lockdowns.

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Doug Dingwall

Doug Dingwall

Public Service Editor

Doug Dingwall is The Canberra Times' Public Service Editor. He writes about government and federal politics, and edits The Public Sector Informant. He has an interest in integrity and industrial relations. Previously he worked at The Examiner in Launceston, where he won a Tasmanian Human Rights Award in 2016 for his reporting. Contact him on doug.dingwall@canberratimes.com.au

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