Canberra Health Services will temporarily suspend the Central Health Intake (CHI) phoneline from Thursday.
The health intake line is used to book some services at community health centres and outpatient clinics.
On social media, health services said the temporary change was to enable staff to "help respond to the increasing pressures of COVID-19".
"We will have nurses available to process urgent referrals from GPs only. We have taken this action so team members can be moved to support our COVID Care@Home team, which is very busy at the moment. Speak with your GP if you need an urgent referral".
To cancel an appointment head to the ACT Health website.
More to come.
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