Nuke the negative, instead try a little tenderness

By Karen Hardy
Updated April 18 2018 - 10:49pm, first published November 10 2012 - 3:00am

I met someone outside the butcher's the other day who came up to me and said ''you're that Karen Hardy from The Canberra Times, aren't you?''. It's always a worry when this happens. Not that it does a lot. Not to me anyway. I'm no Paris Hilton. But you worry when readers attack, in person, or via a, usually handwritten, letter, or a terse email. You can never be too certain that even the most inane thing you've said hasn't put someone off side.

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